Harley Recalls Pan America & Sportster S Models for Dash Issues

If you have a Harley-Davidson Pan America 1250 or a Harley-Davidson Sportster S in your garage, your motorcycle will need to be returned to the dealer for a recall of the latest Bar & Shield brand.  The Harley-Davidson recall, which affects 3,917 motorcycles, focuses on the instrument cluster, which may not display the speedometer and neutral indicator on start-up when the unit is in sub-zero temperatures.  Because of this problem, these motorcycles do not meet the requirements of Federal Vehicle Safety Standard 123, "Motorcycle Controllers and Screens" and must be returned and repaired.  According to the recall documentation, the failure is due to an error in the instrument cluster module software, in which the instrument cluster may not display the speedometer or neutral indicator, as required by FMVSS 123, if the instrument cluster temperature is below 32 degrees Fahrenheit. .  The test indicates that the instrument cluster will self-heat during vehicle operation, which means that this condition can occur only during cold start, when the instrument cluster temperature is below freezing.  Signs of the problem on affected motorcycles are that an error message will be displayed when the vehicle is started.  If the operator ignores the warning and decides to start the vehicle anyway, this decision may increase the risk of an accident due to the lack of a speedometer and/or neutral indicator.  To fix the problem, Harley-Davidson dealers will update the instrument cluster software for free. Owner notice letters are expected to be mailed on February 8, 2022.  Interested Pan America 1250 and Sportster S owners may contact Harley-Davidson Customer Service at 1-800-258-2464. The Harley-Davidson number for this summons is 0631. As always, the NHTSA is also available at 1-888-327-4236 and safercar.gov.

If you have a Harley-Davidson Pan America 1250 or a Harley-Davidson Sportster S in your garage, your motorcycle will need to be returned to the dealer for a recall of the latest Bar & Shield brand.

The Harley-Davidson recall, which affects 3,917 motorcycles, focuses on the instrument cluster, which may not display the speedometer and neutral indicator on start-up when the unit is in sub-zero temperatures.

Because of this problem, these motorcycles do not meet the requirements of Federal Vehicle Safety Standard 123, "Motorcycle Controllers and Screens" and must be returned and repaired.

According to the recall documentation, the failure is due to an error in the instrument cluster module software, in which the instrument cluster may not display the speedometer or neutral indicator, as required by FMVSS 123, if the instrument cluster temperature is below 32 degrees Fahrenheit. .

The test indicates that the instrument cluster will self-heat during vehicle operation, which means that this condition can occur only during cold start, when the instrument cluster temperature is below freezing.

Signs of the problem on affected motorcycles are that an error message will be displayed when the vehicle is started.

If the operator ignores the warning and decides to start the vehicle anyway, this decision may increase the risk of an accident due to the lack of a speedometer and/or neutral indicator.

To fix the problem, Harley-Davidson dealers will update the instrument cluster software for free. Owner notice letters are expected to be mailed on February 8, 2022.

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